Privacy Policy

Revenue Recovery A.I. ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at revenue-recovery.org, our contractor portal at portal.revenue-recovery.org, and all related services (collectively, the "Service").

1. Information We Collect

Account Information: When you create an account, we collect your company name, first and last name, email address, phone number, industry, and website URL.

Payment Information: When you subscribe to a plan, your payment is processed securely by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles all payment data in compliance with PCI DSS standards. We receive only a confirmation of payment, your billing email, and the last four digits of your card for reference.

Lead Data: When homeowners interact with your calculators, quoting systems, or other lead generation tools, we collect the information they provide, which may include their name, email, phone number, address, and responses to calculator questions. This data belongs to you and is stored in your account.

Usage Data: We automatically collect information about how you use the Service, including pages visited, features used, templates accessed, calculators deployed, and login times. This helps us improve the Service and provide analytics in your dashboard.

Communication Data: If you contact us via email, phone, or our contact form, we retain the content of those communications to provide support and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process subscriptions and payments
• Customize your dashboard, templates, and tools for your industry
• Build and deploy calculators, quoting systems, and AI tools on your behalf
• Send you important account notifications, billing receipts, and service updates
• Provide customer support
• Generate analytics and reports in your dashboard
• Detect and prevent fraud or abuse

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: We share necessary billing information with Stripe to process your subscription payments. Stripe's privacy policy governs their use of this data.
• Email Delivery: If you use our email features, we may use third-party email delivery services to send emails on your behalf. Only the necessary email addresses and content are shared.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfer: If Revenue Recovery A.I. is acquired, merged, or sells its assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Ownership

Your Business Data: Your company information, pricing, materials, logos, and other content you provide remain your property. We use this data solely to deliver the Service to you.

Your Lead Data: Leads generated through your calculators, quoting systems, and other tools belong to you. We do not use your leads for our own marketing purposes or share them with other users or third parties.

Aggregated Data: We may use anonymized and aggregated data (which cannot identify you or your customers) for internal analytics, product development, and to improve the Service.

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted database connections
• Regular security updates and monitoring
• Access controls limiting who can view your data within our organization
• PCI DSS compliant payment processing through Stripe

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your account information and data for as long as your account is active. If you cancel your subscription, we will retain your data for 90 days in case you wish to reactivate your account. After 90 days, your data will be permanently deleted unless we are required by law to retain it.

You may request deletion of your data at any time by contacting us at growth@revenue-recovery.org. We will process your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Track usage analytics to improve the Service

We do not use cookies for third-party advertising. You can disable cookies in your browser settings, but this may affect the functionality of the Service.

8. Third-Party Services

The Service integrates with third-party services that have their own privacy policies. These include:

• Stripe for payment processing — stripe.com/privacy
• Chart.js for analytics visualization
• Google Fonts for typography

We encourage you to review the privacy policies of any third-party services you interact with through the Service.

9. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a machine-readable format
• Objection: Object to certain uses of your personal information

To exercise any of these rights, contact us at growth@revenue-recovery.org. We will respond within 30 days.

10. Canadian Privacy Law (PIPEDA)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances. We obtain consent before or at the time of collecting personal information.

11. Children

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Revenue Recovery A.I.
Woodstock, Ontario, Canada N4S3C4
Email: growth@revenue-recovery.org
Phone: (226) 783-2880